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Learn more about the INFINITI InTouch™ Services

4/12/2018

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INFINITI InTouch™ Services is a collection of security, convenience and concierge services that complement the INFINITI Total Ownership Experience ®.

It is necessary to first subscribe to INFINITI InTouch™ Services in order to use the service. Once enrolled, select INFINITI InTouch™ Services are also available through a companion app for iPhone and Android smartphones. To download, visit the Apple App Store®, Google Play™ store, or call the INFINITI Owner Services at
855-444-7244. Additional information is available by visiting the INFINITI InTouch™ Services website at usa.infinitiintouch.com.

Some of the available INFINITI InTouch™ Services include:
  • Automatic Collision Notification, a service that generates an automatic connection between the vehicle and a live response specialist when the vehicle has been involved in an accident that was severe enough to deploy the air bags.
  • Roadside Assistance, which dispatches roadside assistance to the vehicle location. To activate, touch the Headset icon on the Navigation screen and say “Roadside Assistance”.
  • Emergency Call, which connects you to a live response specialist who will assist in the dispatch of emergency services to the vehicle location. To use this feature, press the SOS button on the overhead console. The SOS button should only be used in emergency situations or in conjunction with the Enhanced Roadside Assistance feature, if warranted.
  • Stolen Vehicle Locator, a service that works in coordination with law enforcement agencies to assist in the recovery of a stolen vehicle.
  • Scheduled Maintenance Notification and Maintenance Alert, features that keep you aware of maintenance needs based on vehicle mileage or system malfunctions.
  • INFINITI Personal Assistant, Destination Send-to-Car and Connected Search, for navigation, searching nearby points of interest, and other assistance from a live response specialist or from the INFINITI InTouch™ Services app or Owner's Portal.
  • Drive Zone, a feature that allows you to monitor the movement of your vehicle in and out of specified regions you have set on the INFINITI InTouch™ Services app or Owner's Portal.

To access the INFINITI InTouch™ Services menu:
  • Press the INFO button, then select
  • INTOUCH SERVICES.

You can also access the Voice Menu directly by touching the headset icon located on the navigation screen.

Please see your INFINITI InTouch™ Owner’s Manual for important safety information, system limitations, and additional operating and feature information."
1 Comment
inbound services link
10/13/2022 12:11:59 pm

The SOS button should only be used in emergency situations or in conjunction with the Enhanced Roadside Assistance feature, if warranted. Thank you for sharing your great post!

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